Privacy Policy
Legal disclaimer
The information provided by Braidz Lounge is for general hairstyling and care purposes only. All services are offered at the client’s request and discretion. By booking a service, you agree to the terms stated in the Deposit and No-Show/Cancellation policies. Braidz Lounge reserves the right to update or modify these terms at any time without prior notice.
Privacy Policy
Effective Date: April 3, 2024
At Braidz Lounge, your privacy and trust are important. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
When you book an appointment or contact Braidz Lounge, we may collect:
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Your name
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Email address
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Phone number
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Address
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Appointment details
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Any special hair care preferences or notes you provide
2. How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Communicate with you regarding your services
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Send important updates, promotions, or reminders
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Improve our services and customer experience
We will never sell or share your information with third parties unless required by law or with your explicit consent.
3. Appointment and Deposit Policy
To secure your appointment, a non-refundable deposit is required at the time of booking. If you cancel without rescheduling, your deposit will be retained.
4. No-Show & Cancellation Policy
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Cancellations made less than 24 hours before the appointment: Deposit is retained, and you’ll be charged 50% of the service price.
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No-shows: You will be charged 100% of the service price.
Please reach out if you have an emergency or need assistance rescheduling—we’re here to work with you.
5. Your Rights
You may contact us anytime to:
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Request access to your personal information
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Update or correct your data
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Ask questions about how your information is handled
Contact Information
For any privacy-related inquiries or questions about your booking, contact Chichi directly: 📧 braidzloungellc@gmail.com
📱 813-239-7348